Self Drive Car Rental in Mumbai

A customer must be 21 years or older and must possess a valid Driving Licence held for at least 1 year to rent an Onroadz self-drive car.

Yes. Foreign nationals can rent an Onroadz self-drive car, subject to document and driving-licence verification. International customers should normally carry a valid home-country Driving Licence along with an applicable International Driving Permit (IDP). We recommend confirming eligibility with Onroadz before completing the booking.

The rental price includes vehicle usage and the applicable booking charges shown in your booking summary.

Customers should review the final booking summary before making payment.

Eligible customers may rent an Onroadz self-drive car without paying a security deposit, subject to satisfactory document and security verification. Approved deposit-free arrangements may include submitting an original Driving Licence or other approved address/security documentation. If the submitted documents or security arrangement do not meet Onroadz verification requirements, a refundable security deposit may be required.

The actual credit time may depend on the payment method or banking process.

Onroadz follows a like-for-like fuel policy. Fuel is generally not included in the rental cost. Customers must return the vehicle with approximately the same fuel level recorded at the time of handover. Additional fuel left in the vehicle above the recorded handover level is generally not reimbursed.

Onroadz vehicles are fitted with FASTag. Customers are responsible for FASTag usage, recharge requirements, toll charges and applicable interstate taxes during the rental period.

Onroadz offers self-drive cars across budget, mid-range and premium categories. Selected cars may be available from ₹999/day on weekdays, subject to city, vehicle availability, dates and applicable offer conditions. Weekly and monthly rental packages are also available for customers looking for longer-duration rentals.

Yes. Onroadz provides doorstep delivery and pickup for eligible locations and bookings. Depending on the city and booking, delivery may be available to your home, office or another supported location. Availability, delivery radius, charges and timings may vary by city. Customers should confirm the available delivery option before booking.

Airport and railway-station delivery or pickup may be available at supported Onroadz locations. Availability, charges, timings and meeting points vary by city, so customers should confirm the arrangement before completing the booking.

Customers must follow all applicable local, state and national road speed limits. Onroadz vehicles are fitted with speed-governing systems according to applicable requirements. Certain vehicles may be governed at 80 km/hour. Any traffic fines or penalties arising from speeding or other traffic violations during the rental period must be borne by the customer.

Do not arrange repairs without prior approval from Onroadz.

Yes. Onroadz vehicles have basic insurance coverage. However, insurance does not automatically cover every damage-related expense. Customer liability, insurance exclusions, towing costs, repair-related charges, excess amounts and other applicable costs depend on the circumstances and rental agreement.

Yes. Booking changes and cancellations are subject to the applicable Onroadz cancellation and modification policy. Vehicle changes are subject to availability.

Promotional offers, special deals or discounted bookings may have different or stricter cancellation and modification conditions. Customers should review the applicable conditions before confirming the booking.

Yes, subject to vehicle availability and approval.

The extension is confirmed only after approval and completion of any applicable additional payment.

Select your city, rental dates, preferred vehicle and available package, review the booking details and complete the required payment.

Yes. Onroadz vehicles are fitted with GPS.

These features vary depending on the vehicle model and variant.

Yes. Onroadz vehicles can be used for permitted interstate travel. Customers should inform Onroadz about their intended route and comply with applicable interstate taxes, permits and other travel requirements. Customers should not assume that every destination or route is automatically permitted.

Yes. Onroadz vehicles have basic insurance coverage. Insurance coverage is subject to the applicable policy, rental agreement, customer liability and exclusions.

Yes. Onroadz vehicles are periodically serviced and maintained. Vehicles are checked before trips, and cleaning or sanitisation is carried out as part of vehicle preparation.

For booking or rental assistance, call +91 8971857888. Customers can also create a support ticket through the Onroadz booking app. The support team will contact you to assist with the issue.

Once your concern has been resolved, provide the ticket-closure OTP to confirm closure of the support ticket. Do not provide the closure OTP until your issue has been satisfactorily resolved.