Refund Policy

1) Document Verification: If the renter’s original ID proofs do not meet our requirements or if the required documents are not brought as per our guidelines, the booking will be treated as a last-minute cancellation, and no refund will be provided.

2) Intoxication Policy: If the renter is found to be intoxicated at the time of pickup, it will be considered a zero-cancellation situation, and no refund will be issued.

3) Date Changes: To alter your booking date, please notify us at least 48 hours before the trip. For changes made within 48 to 24 hours before the trip, a 30% cancellation fee will apply.

4) Cancellation Notice: Cancellations must be made at least 48 hours before the trip. A 30% cancellation fee will be charged. For cancellations made less than 48 hours before the trip, a zero-cancellation policy will apply.

5) Last-Minute Changes: If the renter cancels or modifies the booking within 24 hours of the scheduled pickup time, it will be treated as a zero-refund situation.